JNE Group of Companies is committed to preventing, identifying and removing barriers that impede the ability of people with disabilities from receiving access to our business services, employment, communication and information in compliance to the Accessibility For Ontarians With Disabilities Act (AODA) and Regulation 429.
The purpose of this policy is to outline practices and procedures in place to help identify and remove barriers that impede a person’s ability to access these services.
Assisted Devices – supports (both physical and otherwise) which are in use by persons with disabilities. Examples include but are not limited to: wheelchairs, TTY services, brail coding, text to speech software).
Any animal including dogs, which have specifically been trained for the purpose of being an assistance device to a person with a disability.
Any person who accompanies a person with a disability, in order to help with various barriers (example: communication barriers, physical barriers), medical needs or with access to goods or services. Support Persons may be trained Personal Support Workers, family members, friends or any other individual acting in that role.
1) Assurance of service
JNE will ensure that we take steps to identify and remove barriers to access for people with disabilities by:
2) Disruption of service
JNE may experience occasional disruptions whereby we are unable to offer assess to our business services to people with disabilities. In such cases, JNE will provide reasonable notice regarding the disruption as soon as possible, the nature of the issue, the estimated duration of the disruption, alternative service options where available, contact information, and the efforts being taken to restore access.
JNE welcomes feedback in respect to this policy. We consider resolution of concerns and customer feedback important in our efforts for continuous improvement. JNE will provide a mechanism for feedback in the following ways:
JNE will ensure that individuals on our staff who deal with members of the public or other third parties on behalf of the provider or who participate in the development of the policy, practice and procedures, will receive on going training. Training will include:
Training records will be kept in the JNE electronic training log, which is available to all managers on the Common (H:) drive. Training content will be publicized on the JNE intranet. This training will be available to anyone party who requests it.
JNE will also ensure that all staff, contractors and new employees will receive training in AODA requirements through accessforward.ca. The JNE policy, action plan and statement of commitment will be posted in a central and visible location for JNE staff to access.
5) Accessibility Action Plan (updated Sept 2015)
Rev. #2 – 9/21/15
The JNE Group of Companies respects the privacy of our clients. We protect any personal information that we may acquire and adhere to all legislative requirements with respect to protecting privacy.
What Information Do We Collect?
We collect information from you when you subscribe/fill out a form.
What is Your Information Used For?
Any of the information we collect from you may be used in one of the following ways:
To personalize your experience (your information helps us to better respond to your individual needs)
To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you)
To improve customer services (your information helps us to more effectively respond to your customer service requests and support needs)
To send periodic emails (The email address you provide to subscribe or fill out a form may be used to send you information, product or company news, etc.)
Note: If at any time you would like to unsubscribe from receiving future emails, click the “Unsubscribe From List” at the bottom of our website under “Subscribe.” You can also contact us through the contact information on the “Contact” page of our website.
Do We Disclose Any Information to Outside Parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. We may only release your information when we believe release is appropriate to comply with the law, to protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibly or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Please read these Terms and Conditions carefully. Using this website constitutes your agreement to these Terms and Conditions (Collectively, these “Terms”). If you do not accept these Terms, you are not authorized to access and/or use this website.
Unless otherwise provided in an executed license and service agreement (an “Agreement”) between you and The JNE Group of Companies, you are only authorized to view and download the materials at this Site for your internal, non-commercial use, provided that you retain all copyright and other proprietary notices contained in the original materials or any copies of the materials. Except as specifically provided in an Agreement, you may not modify the materials on this website in any way or reproduce or publicly display, perform, or distribute, copy, transmit, publish, license, create derivative works from, transfer or sell or otherwise use them for any public or commercial purpose. For the purposes of these Terms, any use of these materials on any (i) website other than the website or (ii) networked computer environment, for any purpose not specifically contemplated in an Agreement is prohibited. The materials on this website are copyrighted and any unauthorized use of any materials on this website may violate copyright, trademark, and other laws. If you breach any of these Terms, your authorization to access and use this website automatically terminates and you must immediately destroy any downloaded or printed materials.
You agree to indemnify, defend, and hold The JNE Group of Companies, its employees, directors, third party service providers and affiliated entities harmless from and against any and all liabilities, costs and expenses including reasonable attorneys’ fees, related to any violation of these Terms by you or in connection with your use of this website.
The JNE Group of Companies may revise these Terms at any time by updating this posting. Accordingly, you are encouraged to periodically review the Terms. Subsequent to such modification, your further use of this website shall be deemed to constitute acceptance by you of the modified Terms. Certain provisions of these Terms may be superseded by expressly designated legal notices or terms located on particular pages on this website.
If any provision of these Terms is invalid or unenforceable under applicable law, then it shall be, to that extent, deemed omitted and the remaining provisions will continue in full force and effect.
Unless specifically provided herein, these Terms constitute the entire agreement between you and The JNE Group of Companies with respect to your use of this website. There are no representations, warranties, conditions or other agreements, express or implied, statutory or otherwise, between the parties in connection with the use of this website except as specifically set forth in an Agreement. If there is any conflict or inconsistency between these Terms and the provisions of an Agreement between you and The JNE Group of Companies, the provisions of the Agreement shall govern.
Your authorization to access and use this website shall automatically terminate if you are in breach of any of the provisions contained herein. Unless otherwise specified in an Agreement, The JNE Group of Companies reserves the right, in its sole discretion, to terminate your access to this website and the related services or any portion thereof at any time, without notice.